A small business website checklist
Open your own website on your phone and go down this list. Each item is a common reason visitors leave or never find you.
Updated
The checklist
Check each of these on your phone, not only on a computer.
- It loads in a few seconds on mobile data
- Your phone number is at the top and taps to call
- Your hours are correct, including holidays
- Your address or service area is clear
- Someone can tell what you do within five seconds
- There is one obvious next step: call, book, request a quote
- Prices or price ranges are shown where you can
- Photos are of your real work and team
- The address bar shows a lock (HTTPS)
- Text is large enough to read without zooming
- The contact form works and the message reaches you
- Your Google listing shows the same details
If you fail more than a few
Most of these are quick fixes. If several are out of reach, such as speed or mobile layout, that is usually a sign the site was built on a heavy template or page builder, and a rebuild may serve you better than patching.
Test your contact form
Once a month, send yourself a message through the form. Contact forms quietly break more often than anything else, and a broken form costs you customers without any warning.
Related services
Common questions
How often should I update my website?
Check hours and offers whenever they change, and review the whole site at least twice a year.
How do I check my site speed?
Open it on your phone with wifi off. If it takes more than a few seconds to be usable, visitors are likely leaving.
Talk it over with a Kansas small business owner
Circuit11 is a small studio in Wichita. The first call is free, and we will tell you plainly what you need and what you do not.